I. Introduction
By converting your Sodexo+ Premium Pass digital gift certificate (hereby referred to as “S+ Digital GC”) credits within the ‘SHOP’ tab section of the Sodexo+ mobile application, you are bound by these Terms and Conditions (“T&C”). If you are accepting this T&C on behalf of a company, organization, government, or any other juridical person, you represent and warrant that (a) you are legally authorized to do so, (b) the entity agrees to adhere to the provisions of this T&C and (c) neither you nor the entity are barred from using the Sodexo+ app or accepting the T&C under the laws of applicable jurisdiction.
II. Scope
This T&C covers all Sodexo Benefits and Rewards Services Philippines Inc.’s (“Sodexo”) S+ Digital GC credits to Phoenix Petroleum Philippines Inc.’s (“Phoenix SUPER LPG”, “LIMITLESS app”, “Phoenix”) e-voucher conversion transactions within the Sodexo+ mobile application starting June 13, 2023.
III. Sodexo+ App E-Voucher Conversion Terms
- You (“you”, “your”, “yours”, “Customer” or “User”) may convert your S+ Digital GC to a unique Phoenix SUPER LPG (via LIMITLESS app) e-voucher code within the ‘SHOP’ tab of the Sodexo+ app, as long as you have enough digital GC credits to convert within your Sodexo+ app.
- Upon conversion, a unique alphanumeric code with an associated denomination based on its sequence will be sent directly to you, via in-app notification and/or email notification.
The User is responsible and accountable for his/her received unique Phoenix SUPER LPG (via LIMITLESS app) e-voucher code. The User acknowledges and agrees that Sodexo/Phoenix shall not be held responsible or liable, whether directly or indirectly, for any damages or loss (including, among others, stolen codes due to fault/negligence of the User) caused, sustained, or experienced by the User or any other person, in connection with the use of the unique Phoenix SUPER LPG (via LIMITLESS app) e-voucher code on the applicable Phoenix online and in-store platform/s. The same applies for unused unique Phoenix SUPER LPG (via LIMITLESS app) e-voucher codes that will expire within the validity period.
- In the event of expired unique Phoenix SUPER LPG (via LIMITLESS app) e-voucher codes, Sodexo and/or Phoenix shall not refund or reissue any amount to the User, whether in the form of Sodexo+ digital GC credits or Phoenix SUPER LPG (via LIMITLESS app) e-voucher codes, or cash.
IV. Phoenix SUPER LPG (via LIMITLESS app)’s Terms & Conditions
- All converted unique Phoenix SUPER LPG (via LIMITLESS app) e-voucher codes are valid for redemption on LIMITLESS mobile application available on IOS and Android app stores (“Phoenix SUPER LPG Platform”)
- Each Phoenix SUPER LPG (via LIMITLESS app) e-voucher code has an equivalent validity date per denomination. This is reflected in the email notification sent from Sodexo via sodexonotificationsphilippines@sodexo.ph.
- The Phoenix SUPER LPG (via LIMITLESS app) is valid for registered LIMITLESS app members.
- O REDEEM YOUR PHOENIX SUPER LPG E-VOUCHER VIA LIMITLESS APP: From the homepage, click ‘e-voucher’. Then, click the “Claim voucher” button at the bottom right of the screen. Enter your unique Phoenix SUPER LPG e-voucher code in the pop-up screen, and click ‘OK’. A voucher card will display on the app, proceed to click ‘Claim e-voucher’. Then, a confirmation screen will display to settle your successful code redemption. Click ‘OK’ to close. The claimed e-voucher will display in the app with a corresponding denomination and quantity. An inbox notification will also be available inside your LIMITLESS app once the transaction is successful.
- TO ORDER YOUR PHOENIX SUPER LPG ITEM VIA LIMITLESS APP: From the homepage, click ‘Home Delivery’. Then, click the ‘Phoenix Super LPG’ logo. Choose your ‘Customer Type’ (this can be ‘Household’, ‘Commercial’, ‘LPG Retailer’ ‘LPG Partner Fuel Stations’, or ‘Others’. Select which one that best applies to you.) and click on ‘Continue’. Your information will be saved and you may now place your order. Then, click on your order type (this can be for a ‘New set’ of LPG tank with fill, ‘Order for Refill’, ‘Buy Accessories and Other Items’, or ‘Deals’.) Then, choose your preferred type of service, whether for ‘Home Delivery’ or for ‘Pick-up’. Then, select the nearest hub location near your area. Then, the list of available Phoenix SUPER LPG products will display on screen. From there, select your Phoenix SUPER LPG product to order by clicking the ‘Add to cart’ button and input the quantity of your order. Your cart will be updated real time. Once done, click ‘Proceed to Checkout’. Review your cart details to finalize your order and click ‘Checkout’ to proceed. Then, click ‘Select Voucher’. Choose the button with the corresponding denomination value of your loaded Phoenix SUPER LPG e-voucher code, and click ‘Apply’. Settle your remaining balance, if any, with other modes of payment accepted within the LIMITLESS app such as Peso points, debit or credit card, e-wallets, etc. Click ‘Proceed to payment’ to complete your purchase. Once an order is successfully placed, the Track Order page will appear on your screen. To continuously track your order, you may also click ‘Ongoing Orders’ from the Home section of the app, and click the ‘See details’ button to track the status of your order.
- Phoenix SUPER LPG (via LIMITLESS app) can only be used to avail of SUPER LPG orders. It cannot be used to purchase Phoenix fuel or any other product type in the LIMITLESS app.
- Take note that stocks and price may vary for each Phoenix SUPER LPG product and Phoenix SUPER LPG Superhub branch.
- Only persons aged 18 and above may access or use the LIMITLESS mobile app.
- The Phoenix SUPER LPG e-voucher code can only be used in the ‘My vouchers’ section of the LIMITLESS app. It cannot be applied on the promo code field elsewhere in the app.
- The Phoenix SUPER LPG (via LIMITLESS app) e-vouchers may be used at no minimum spend and is valid for a single transaction, one-time use only. Once loaded into the LIMITLESS app, the entire value of the e-voucher code will be utilized and redeemed in full into the user’s LIMITLESS app account. No sukli or change will be applicable
- Should the total bill exceed your available e-voucher value, the user will shoulder and pay the difference through any other payment modes accepted at LIMITLESS app.
- All loaded Phoenix SUPER LPG e-voucher codes to the LIMITLESS app are subject to expire after 1 year starting your last transaction date. Please make sure to redeem your SUPER LPG needs and place your orders as early as you can.
- The Phoenix SUPER LPG (via LIMITLESS app) e-voucher is non-extendable, non-voidable, non-convertible to cash, non-transferable to other LIMITLESS app accounts, and non-withdrawable once loaded into the LIMITLESS app account.
- The Phoenix SUPER LPG (via LIMITLESS app) e-voucher cannot be combined with other discounts (such as senior citizen, product, and PWDs)
- Sodexo and/or Phoenix shall not be responsible for any damages and/or inconveniences including all illness/es, injury/ies, death/s, claim/s, liability/ies and/or cost/s suffered by the Customer, as the case may be, caused in whole or in part by the product/s and/or service/s provided by Phoenix. The User shall hold Sodexo and/or Phoenix free and harmless from any claim, demand, suit, cause of action or liability in respect of any fault or negligence, in relation to any transaction where a Phoenix e-voucher code was used, accepted, or rejected. Sodexo and/or Phoenix makes no representation or warranties of any kind, including but not limited to the quality and/or merchantability of the products and/or services availed of in the Phoenix Platforms.
- The Phoenix SUPER LPG (via LIMITLESS app) e-voucher code may be subject to other Terms & Conditions of LIMITLESS app, as reflected on https://www.limitless.app/terms-conditions, applicable on the LIMITLESS app platform. Phoenix SUPER LPG reserves the right to decide on all matters and disputes pertaining to the use of Phoenix SUPER LPG (via LIMITLESS app) e-voucher codes.
- For any questions or clarifications, you may contact the LIMITLESS Support Team at 0917-127-6914 to 16 (for Globe subscribers) or 0998-598-0715 to 17 (for Smart subscribers) or send an email to
customersupport@limitlesslifestyle.ph
- This T&C, in whole or in part, may be updated/amended by Sodexo and/or Phoenix anytime without prior notice.